Last Updated
on November 16, 2006
At MeshMinder, your privacy and
personal information is treated with the utmost importance and
respect. The following
Privacy Policy outlines the guidelines we follow to make sure
your privacy is maintained.
This Privacy
Policy explains how personal information about you may be
collected, used, or disclosed as a consequence of your
activities on the MeshMinder Web site. We urge you to read it
carefully.
By
registering on this site, by submitting your profile or any
information through the use of this site, or by otherwise
accessing this site, you agree to the terms of this Privacy
Policy and consent to the policies and practices described for
the collection, use or disclosure of personal information.
-
Protection of Personal Information
-
What Information Do We Collect
-
Use of Information by MeshMinder
-
Retention of Information
-
Your Consent
-
Disclosure of Information
-
Access and Accuracy and Update of Personal Information
-
Safeguards
-
Changes To Our Privacy Policy
-
Co-Branded and Other Associated sites
-
Contact Us
1. Protection of Personal
Information
1.
Canadian
law governs the collection, use and disclosure of personal
information in a manner that recognizes individuals’ right of
privacy with respect to their personal information.
2.
The
federal
Personal Information Protection
and Electronic Documents Act
(“PIPEDA”) sets out rules and principles for the management of
personal information by commercial organizations. MeshMinder
services are made available to users across Canada and the
United States. PIPEDA applies to MeshMinder because MeshMinder
has its headquarters, servers and databases in Ontario, Canada.
This Privacy Policy adopts the standards required by PIPEDA and
applies to all personal information submitted to or collected by
MeshMinder.
3.
The type
of personal information that is protected includes almost any
information about an identifiable individual, such as your name,
address, telephone number, age, sex, marital status and
nationality.
4.
PIPEDA
provides certain fundamental principles which apply to the
collection, use and disclosure of your personal information. One
of the most significant is that your personal information
generally cannot be collected, used or disclosed without your
consent. It also allows you to find out why your personal
information is being collected, how it is being used, where it’s
being stored and to whom it’s disclosed. It requires the use of
appropriate safeguards to secure your personal information. It
also grants you access to your personal information and provides
mechanisms for ensuring compliance.
5.
MeshMinder does not collect, use or disclose your personal
information without your consent except where required or
allowed by law.
2. What Information Do We Collect
1.
MeshMinder limits the collection of your personal information to
that which is required or permitted by law. MeshMinder collects
such personal information as is required for the purposes
identified by us in this Privacy Policy or identified by us at
the time that we collect the information from you.
2.
MeshMinder requests certain information from you if you elect to
register as a user of this site (“Registration Information”).
Registration Information includes your full name, email address
and postal code.
3.
At
times, we may ask you to provide us with general information (“User
Information”) about you to assist us in meeting your various
needs or to better understand the requirements, profiles and
experience of our site visitors.
4.
You can
visit this site without telling us who you are and without
providing MeshMinder with any information about yourself.
However, certain anonymous information (“Anonymous
Information”) may be collected by us automatically. Our Web
server may collect the IP address and the name of the Internet
service provider (“ISP”) associated with the computer from which
you accessed this site, the type and version of Web browser and
operating system that you are using, and the address of the Web
site that you visited prior to this site. If your Web browser is
configured to accept cookies, we may place either temporary
cookies (only until you exit your current browser window) or
permanent cookies (until you manually disable or delete the
cookie using your browser software) on your computer. A "cookie"
is a small piece of information that our Web server
automatically sends to your browser for storage on your
computer, which then permits our Web server to recall
information about your preferences as a part of the Anonymous
Information. Please note that portions of this site will not
function if you do not accept cookies.
5.
With the
exception of the Anonymous Information described above, you will
always know when we are collecting information from you and
therefore have the opportunity not to provide the information.
6.
The
purposes for which we collect any information will always be as
set out in this Privacy Policy or as otherwise expressly
communicated to you before we collect the information.
7.
We do
not knowingly solicit information from children and we do not
knowingly market our services to minors.
3. Use of Information by MeshMinder
Registration Information
1.
Registration Information is collected primarily for the purpose
of identifying you as a user of this site.
User
Information
2.
User
Information, which generally includes the Registration
Information, is used primarily to update you on the site and by
email regarding new site developments and information about our
services or those of our affiliates, to answer your questions
and to provide you with services that you have requested.
3.
User
Information will also be used to match your profile to users
requesting similar services. The information may also be used to
determine appropriate new features, content or services for this
site, to provide advertisers and business partners with
aggregate but not personally identifiable information about our
customers and their preferences, including statistical
information about the source of visitors, sales, traffic
patterns and use of services.
4.
If you
are a registered user of this site and have provided us with
Registration Information, we may use your Registration
Information and User Information to provide tailored service
opportunities or other information to you.
Anonymous
Information
5.
Anonymous Information is used primarily by us and our business
partners to measure the number of visits, average time spent,
page views, and other statistics about visitors to this site. We
may also use this data to monitor site performance for systems
administration purposes, to make this site easier and more
convenient to use, for law enforcement purposes, and to report
information in aggregate but not personally identifiable form to
our advertisers (e.g. how many visitors log in to this site).
6.
If
cookies are enabled for your Internet browser, then they are
used to help us measure the number of visits, average time
spent, page views, and other statistics relating to your use of
this site. If you are performing a search on our site, then a
cookie is used to carry the search request data from the request
page to the results page. This cookie, by itself, does not tell
us your email address or who you are.
7.
If we
use your Registration Information and User Information to
provide tailored service opportunities or other information to
you, we use cookies to recognize you on subsequent visits to our
site and to make your on-line experience more convenient.
8.
Anonymous Information may be used to serve you with targeted
advertising on this site. Targeted advertisements are probably
more interesting for you and are more productive for our
advertisers.
Surveys
9.
When
information is collected from you by MeshMinder as a part of an
online or email survey, unless you request to receive the
results of the survey, no personally identifiable information is
requested during such surveys and all collected information is
used on an aggregated basis only.
Communication with MeshMinder
10.
If you
contact us, we may keep a record of the correspondence but we do
not make any use of the email address or other contact
information, other than to respond to the communication.
Improper
Use of Personal Information
11.
Although
we use all reasonable means to ensure that the information you
provide to us is not used by third parties for purposes other
than those described in this Privacy Policy, MeshMinder is not
responsible for any improper use of your personal information
that is beyond our reasonable control.
4.
Retention of Information
1.
You may
choose to delete your profile from our records at any time.
Certain Registration Information regarding your account with us
will normally be retained such as your name, email address and
postal code should you wish to post a new profile or access our
services subsequently.
2.
We
maintain record retention practices and policies which apply to
personal information that is no longer necessary or relevant for
the identified purposes, or that is no longer required or
permitted by law to be retained.
3.
As a part
of our record retention practices and policies, if you email us
at
info@meshminder.com,
we will erase all of your personal information upon request,
including your Registration Information and account. If personal
information is ever to be used to make a decision about you it
will be retained long enough to allow you access to the
information after the decision has
been made.
4.
All
personal information destroyed or erased from our records is
done so securely with due regard to the sensitivity of the
information.
5. Your Consent
1.
We do
not collect, use or disclose your personal information without
your consent except where required or permitted by law.
2.
We may,
for example, collect, use or disclose personal information
without your knowledge or consent in the case of an emergency
where the life, health or security of an individual is
threatened.
3.
We may
also disclose personal information without knowledge or consent
to a lawyer or other advisor representing MeshMinder, to collect
a debt, to comply with a subpoena, warrant or other court order
or rules, is required for the investigation or enforcement of
laws, or as may otherwise be required or authorized by law.
Where a request for personal information is made by an
organization claiming lawful authority for the request,
MeshMinder will take reasonable steps to ensure that the
requesting party properly identifies its legal authority.
4.
We will
generally obtain your consent electronically on our site.
However, it may also be obtained in writing or verbally. In
determining the appropriate form of consent, we will consider
the sensitivity of and reasonable expectations regarding the
personal information.
5.
We will
not require you to consent to the collection, use or disclosure
of personal information as a condition to the supply of any
products or services, except to the extent reasonably required
to fulfill the purposes identified in
this Privacy Policy or otherwise identified at the time that we
collect your personal information.
6.
You may
withdraw your consent to the continued collection, use or
disclosure of your personal information by MeshMinder at any
time by sending an email to
info@meshminder.com,
but such a request would be subject to legal or contractual
restrictions. We would also require reasonable advance notice to
effect any requested changes. A request that we no longer
collect or use your Registration
Information or certain User Information or Anonymous
Information, may mean that we will no longer have practical
means to provide you with our services or products. You may no
longer be able to log in to our site or may lose certain
functionality when visiting the site, including functionality
that depends on Anonymous Information such as the placement of
cookies.
6. Disclosure of Information
1.
We will
not sell, trade, rent or license personal information that you
provide to us.
2.
With the
exception of credit card transactions, MeshMinder never
transfers any personal information to third parties for
processing or storage.
3.
However,
we may disclose your personal information to third parties who
acquire all or a substantial part of the MeshMinder business,
including by merger, amalgamation, a sale of our assets or in
the unlikely event of bankruptcy. Subject to a court order, at
the time of such merger, amalgamation, sale or bankruptcy,
MeshMinder would contractually require any resulting entity that
obtains your personal information to comply with its obligations
under PIPEDA regarding your personal information, including the
applicable terms and conditions of this Privacy Policy.
7. Access and Accuracy and Update
of Personal Information
1.
Your
personal information is located on a server situated in
Burlington, Ontario, Canada.
2.
We will
take reasonable steps to ensure that your personal information
is as accurate, complete and up-to-date as is appropriate for
its purposes and to minimize the possibility that inappropriate
information may be used to make a decision about you
3.
MeshMinder provides you with the means to access, update, edit
or delete the Registration Information and certain other
personal information you have provided to us at any time on your
own by going to My MeshMinder on the site and changing or
deleting your Registration Information and other personal
information as desired. We ask that you regularly log in to the
site and update your personal information and in particular your
contact information to ensure its accuracy.
4.
You can
update or delete your profile or registration at any time by
logging on to the site and making the required changes.
5.
You may
similarly contact us to address errors or omissions relating to
your personal information by emailing
info@meshminder.com.
MeshMinder does not share your identifiable personal information
with any third party.
6.
If you
decide at any time that you do not want to receive any updates
to which you have subscribed, you can log in to the site and
change your personal preferences.
7.
Upon
request made in writing, MeshMinder will inform you of the
existence, use and disclosure of your personal information, at
minimal or no cost to you, in accordance with processes and
procedures that we have put in place for such requests. If you
are unsure whether we have a record containing your personal
information and would like to confirm what personal information
we have, please send an email to
info@meshminder.com
with your request, identifying all email addresses which you may
have given us. If there is a cost involved at all, we will
inform you at that time.
8.
We may
require additional information from you in order to verify your
identity following an access request. Such personal information
will only be used for the purpose of identity verification and
will itself be subject to protection under the terms of this
Privacy Policy.
9.
MeshMinder will respond to all requests for access within 30
days or as otherwise required or permitted by law.
10.
In some
circumstances, we may not be able to provide access to all of
the personal information that we hold about you. We may not
provide access to information if doing so would likely reveal
personal information about a third party, could be expected to
threaten the life or security of an individual, reveal
confidential commercial information, if the information is
protected by a legally recognized privilege, if it was created
as part of a settlement or dispute resolution process, or if it
was collected in relation to the investigation of a breach of an
agreement or a contravention of law. MeshMinder will provide
reasons to you if it refuses an access request.
11.
An
individual shall be able to challenge the accuracy and
completeness of the information and have it amended as
appropriate.
8. Safeguards
1.
Where
MeshMinder considers it appropriate, having due regard to the
sensitivity of the particular information that we collect, use
or disclose, MeshMinder uses encryption or authentication tools,
among other methods, practices and procedures, to protect
certain your personal information irrespective of which format
it is stored in. Our practices and procedures for safeguarding
your information are regularly reviewed.
2.
E-mails
you send to us are not necessarily secure when they are
transmitted to us. If your communication is sensitive or
includes confidential information, such as a credit card number,
you may want to provide it by post or via the telephone instead.
3.
It is
important that you keep your User ID and password information
secure and that you not share it with anyone, in order to
safeguard your personal information on our Site.
4.
There
are occasionally fraudulent “phishing”
emails targeting individuals who the perpetrators believe might
be registered users of this site. We never send an email which
requests users to visit a Web page or place a call and provide
their user ID, password or any personal information. We will
never ask you to confirm your user ID or password via email. If
you ever receive such an email, do not log in from any referred
link and do not provide any personal information. You should
contact our Business Support Group at 905-331-4600 immediately
and inform us of the email.
5.
We work
to protect the security of credit card information during
transmission by using Secure Sockets Layer (SSL) software, which
encrypts information you input. We do not reveal credit card
numbers when confirming an order.
6.
Our
employees receive regular privacy training. Employees are
instructed to only use personal information in adherence with
the principles set forth in this Privacy Policy and the laws
applicable to each specific business. The only employees who
have access to your personal information are administrative
personnel. Employees who misuse customer personal information
may be subject to disciplinary action.
9. Changes
To
Our Privacy Policy
1.
MeshMinder reserves the right to modify or supplement this
Privacy Policy statement at any time. If we make any material
change to this Privacy Policy, we will update this site to
include such changes and post a notice on our home page, for a
period of 30 days, with a link to the updated Privacy Policy.
Please read any such notice and the new policy statement. If you
return to this site after a period of more than 30 days, please
check this Privacy Policy to confirm that you are aware of the
details of the most recent update. Please look at the top of
this Privacy Policy to check the date that it was updated and to
confirm that you are familiar with the terms of the most recent
update. Your continued use of this site after we post such
notice will constitute your acceptance of the new terms and
their application to your use of this site and the personal
information disclosed for such use, including personal
information previously furnished us, as if they were the initial
terms, and your consent to the use of your personal information
as described in this privacy policy and elsewhere at our
Website.
2.
We will
always seek your consent if we want to use your personal
information for purposes other than for those set out in this
Privacy Policy or to which you have previously agreed.
10. Co-Branded and Other Associated
sites
1.
MeshMinder has partnered with reputable third parties to offer
our customers a variety of services. Many of these services also
require registration to make them function properly. We also
have other third-party relationships, where the third party
provides the technology or service under the MeshMinder name and
Website. In either of these cases, unless otherwise indicated at
the registration page, MeshMinder does not provide your
Registration Information to its third party partners. Although
we only work with reputable third parties, our third party
partners may have different privacy policies and practices than
MeshMinder. We encourage you to review our business partners'
privacy policies further to understand their procedures for
collecting, using and disclosing personal information.
2.
This
site may contain links to other sites, including those of our
business partners, vendors and advertisers. While we try to link
only to sites that share our high standards and respect for
privacy, please understand that we are not responsible for the
content of, or the privacy practices employed by, other sites.
11. Contact Us
1.
MeshMinder will make information about its policies and
practices relating to management of personal information readily
available. Please direct any questions about our privacy
policies and procedures, any requests for access to our records
of your personal information and any other privacy related
concerns or complaints to
info@meshminder.com,
or by postal mail at:
5353 North Service Rd.
Burlington, ON
L7L 5H7
2.
We
welcome any suggestions or comments about our Privacy Policy.
